Customers who wish to properly carry out their party themes are encouraged to plan earlier than that.

1) Our schedule is determined by orders on hand.

2) We recommend customers to order in advance as our Orders (PAID) are taken on a first come first serve basis by email only and upon payment received.

3) If a date is available, 4 days notice is sufficient to do a nicely decorated cake.

4) We do not reserved any baking slot till payment recevied and confirmed by the Haven Bakery via email

5) Full Refund will be arrange back to customer if our baking slot is already fully booked and we still received any payment from customers